Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to GoodTHCa.com and any purchase made from Good THCA (“Good THCA,” “we,” “us,” or “our”). By accessing our website, creating an account, or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Refund and Replacement Policy.

If you do not agree to these Terms, do not use the website or place an order.

You must be at least 21 years old to access this website or purchase our products. By using the website or placing an order, you represent and warrant that:

• You are at least 21 years old;
• The information you provide is complete and accurate;
• You are legally permitted to purchase, possess, and use the products in your jurisdiction;
• You are purchasing the products for your own lawful use and not for resale unless we have approved a separate wholesale arrangement.

We may use third-party services to verify identity, age, payment information, or order information. We reserve the right to cancel or refuse any order if we cannot verify the purchaser’s age or information.

Our products are derived from hemp. Laws concerning hemp-derived cannabinoids vary by state and locality and may change without notice.

You are responsible for knowing and complying with the laws applicable to your purchase, possession, and use of our products. Availability on our website does not constitute a representation that a product is lawful in every jurisdiction.

We may restrict or discontinue shipping to any jurisdiction at any time. We may also cancel an order if we determine that fulfilling it could violate applicable law, carrier requirements, payment-processing rules, or company policy. If we cancel an unfulfilled order for one of these reasons, the amount collected for that order will be refunded.

We make reasonable efforts to display product descriptions, photographs, weights, cannabinoid information, pricing, and availability accurately. However, natural agricultural products may vary in color, appearance, aroma, density, moisture content, trim, and other characteristics.

Product photographs may be taken under professional lighting and may appear different under ordinary lighting or on different screens. Minor differences between a product and its photograph do not necessarily mean that the product is defective or materially different from its description.

Statements made on this website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Nothing on this website constitutes medical advice.

Consult a qualified healthcare professional before using cannabinoid products, particularly if you have a medical condition, take medication, are pregnant or nursing, or may be subject to drug testing.

Our products may cause intoxicating effects and may cause a positive drug test. Do not drive, operate machinery, or engage in dangerous activities while impaired. Keep all products away from children and animals.

Prices, discounts, promotions, and product availability may change without notice. The price charged will be the price displayed and accepted during checkout, including applicable shipping charges and taxes.

We may correct pricing, description, inventory, or typographical errors and may cancel an affected order. If payment has already been collected for an order we cancel, we will refund the amount collected for the cancelled item or order.

Submitting an order does not guarantee acceptance. We may limit quantities, reject an order, or cancel an order based on inventory, suspected fraud, payment risk, legal restrictions, pricing errors, or other legitimate business reasons.

By submitting an order, you represent and warrant that:

• You are the authorized cardholder or have permission from the authorized cardholder to use the selected payment method;
• The billing, shipping, contact, and payment information you provide is truthful and accurate;
• You authorize Good THCA and its payment processors to charge the total amount displayed at checkout, including merchandise, shipping, taxes, and any other clearly disclosed charges; and
• You understand that the transaction may appear on your card or bank statement as “My Good.”

Payment must be approved before an order is accepted or shipped. We may request additional verification before fulfilling an order.

After an order is submitted, we may send an order-confirmation email or text message. You are responsible for reviewing the order confirmation promptly and notifying us immediately of any incorrect products, quantities, billing information, or shipping information.

We cannot guarantee that an order can be modified after it is submitted. Once an order has entered fulfillment or a shipping label has been created, it may no longer be possible to change or cancel it.

Cancellation requests must be submitted before the order has been fulfilled or shipped. We will make reasonable efforts to honor a timely cancellation request, but cancellation is not guaranteed.

An order cannot be cancelled after it has been transferred to the carrier. After shipment, the order is governed by our shipping, refund, and replacement provisions.

You are responsible for providing a complete, accurate, and deliverable shipping address at checkout. This includes the correct recipient name, street address, apartment or unit number, city, state, and ZIP code.

Good THCA is not responsible for delays, failed delivery, misdelivery, or loss caused by an address supplied incorrectly or incompletely by the customer.

If a package is returned because of an incorrect or incomplete address, refusal, failure to claim the package, or another circumstance attributable to the recipient, we may, where lawful and appropriate:

• Reship the order after the customer pays additional shipping costs;
• Issue store credit less the original and return-shipping costs; or
• Decline a refund or replacement if the package cannot legally or safely be returned to inventory.

Any refund or replacement required by applicable law will still be provided.

Delivery dates are estimates and are not guaranteed unless we expressly agree otherwise in writing. Carrier delays, weather, routing errors, holidays, natural disasters, government action, and other events outside our control may affect delivery.

Once an order ships, we may provide tracking information using the email address or telephone number supplied with the order. The customer is responsible for monitoring tracking and making reasonable arrangements to receive the package.

An order is considered delivered when the carrier’s tracking information records it as delivered to the shipping address supplied at checkout. Tracking confirmation may include the delivery date, delivery location, carrier scan, photograph, GPS information, signature, or other carrier records.

A delivered scan does not prevent us from helping investigate a genuine delivery problem. If tracking shows delivered but you cannot locate the package, you must promptly:

• Check the property, mailbox, parcel locker, household members, neighbors, and building personnel;
• Contact the delivering carrier or local post office; and
• Contact us at goodthca@gmail.com with your order number.

We may ask the carrier to investigate and may request supporting information from you. Refunds and replacements for packages marked delivered are not automatic and will be determined based on the tracking record, investigation results, order history, and surrounding circumstances.

You must inspect your order after delivery.

Claims involving a damaged product, missing item, incorrect item, shortage, or defective product must be reported promptly and no later than seven calendar days after the recorded delivery date.

Contact us at goodthca@gmail.com and provide:

• Your name and order number;
• A description of the problem;
• Photographs or video showing the product, packaging, shipping label, damage, shortage, or defect, when reasonably available; and
• Any other information reasonably necessary to investigate the claim.

Do not discard the product, packaging, or shipping materials until we tell you the claim has been resolved. Failure to provide reasonably requested evidence may prevent us from verifying or approving the claim.

For a verified claim, we may provide an appropriate replacement, refund, store credit, missing item, or other resolution at our discretion, subject to applicable law.

If a vape or device appears defective, contact us within seven calendar days after delivery. We may ask you to provide photographs, video, identifying information from the product, and a description of the troubleshooting steps attempted.

Damage caused by misuse, improper storage, excessive heat, physical damage, modification, or failure to follow product instructions is not considered a manufacturing defect.

If we verify that a product was defective when received, we may replace the product, issue store credit, or refund the affected item, subject to applicable law.

Because of the consumable and regulated nature of our products, we do not accept physical returns unless we expressly authorize a return in writing.

All sales are final except when:

• We approve a cancellation before fulfillment;
• An item is verified as damaged, defective, missing, or incorrect;
• A shipment is verified as lost;
• We approve another resolution as a customer-service accommodation; or
• A refund or other remedy is required by applicable law.

Dissatisfaction based solely on personal preference—including taste, aroma, appearance, texture, potency expectations, or the natural variation of an agricultural product—does not automatically qualify an order for a refund or replacement.

Any voluntary replacement, refund, discount, or store credit offered on one occasion does not require us to provide the same accommodation in the future.

Approved refunds are issued to the original payment method. Financial institutions may require additional processing time before a refund appears on an account.

A refusal to accept delivery or failure to claim a package does not automatically cancel the order or create a right to a full refund.

Because returned consumable products may not be suitable for resale, any available refund or credit may be reduced by shipping costs, return charges, and other nonrecoverable costs, subject to applicable law.

Contact us before refusing, redirecting, intercepting, or returning a package.

We want a reasonable opportunity to investigate and resolve any order problem.

Before initiating a chargeback or payment dispute, please contact us at goodthca@gmail.com and provide your order number and a description of the issue. Nothing in these Terms eliminates any dispute right provided by applicable law or your cardholder agreement.

By placing an order, you acknowledge that a charge is not unauthorized merely because:

• You forgot or did not recognize the company or billing descriptor;
• Another person you authorized placed the order;
• You changed your mind after the order shipped;
• You did not first review the order confirmation or tracking information;
• The carrier recorded delivery to the address provided at checkout; or
• You disagree with a clearly disclosed policy after accepting it.

If a payment dispute is submitted, you authorize us to provide the payment processor, card network, issuing bank, carrier, insurer, law-enforcement agency, or other relevant party with records reasonably necessary to respond. These records may include:

• Your order and transaction information;
• Your acceptance of these Terms and related policies;
• IP address, device, fraud-analysis, and account information;
• Billing and shipping information;
• Order confirmations and notifications;
• Tracking, delivery, signature, photograph, or carrier records;
• Communications with you; and
• Information concerning prior transactions or account activity.

We will not disclose information beyond what is reasonably necessary and permitted by our Privacy Policy and applicable law.

You may not use another person’s identity, account, address, or payment method without authorization.

We may cancel orders, suspend accounts, refuse future transactions, preserve relevant records, or report suspected fraud or theft to payment processors, carriers, financial institutions, or law enforcement.

Nothing in these Terms prevents a customer from exercising a legitimate legal or cardholder right.

Unless otherwise stated, the website and its content—including text, photographs, graphics, logos, product names, and designs—are owned by or licensed to Good THCA and are protected by applicable intellectual-property laws.

You may use the website for personal, noncommercial purposes. You may not reproduce, sell, sublicense, distribute, commercially exploit, or misrepresent our content without written permission.

Our website may contain links to third-party websites or use third-party services. We do not control and are not responsible for third-party content, policies, availability, security, or practices.

To the fullest extent permitted by law, the website and products are provided “as is” and “as available,” except for any express written warranty we provide.

We do not guarantee that the website will always be uninterrupted, error-free, or secure. We disclaim implied warranties to the extent those warranties may lawfully be disclaimed.

Some jurisdictions do not permit particular warranty exclusions, so certain exclusions may not apply to you.

To the fullest extent permitted by law, Good THCA and its owners, officers, employees, agents, suppliers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the website, an order, or use or misuse of a product.

Where liability cannot lawfully be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded.

To the extent permitted by law, you agree to indemnify and hold Good THCA and its owners, officers, employees, and agents harmless from third-party claims arising from your unlawful use of the website or products, your violation of these Terms, or your infringement of another person’s rights.

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.

Any legal action concerning these Terms or a purchase from Good THCA must be brought in a court with appropriate jurisdiction in Clark County,NV except where applicable consumer law requires otherwise.

If any part of these Terms is found unenforceable, the remaining provisions will remain in effect. An unenforceable provision will be interpreted or modified only to the minimum extent necessary to make it enforceable.

Our failure to enforce a provision on one occasion does not waive our right to enforce that provision later.

We may update these Terms by posting a revised version and changing the “Last updated” date. The Terms in effect when an order is placed will govern that order unless a change is required by law.

These Terms, together with the policies incorporated into them and the information presented during checkout, constitute the agreement between you and Good THCA concerning your use of the website and purchases from us.

Good THCA

Legal entity: My Good LLC

Mailing address: 10620 Southern Highlands Pkwy Ste 110-131

Email:goodthca@gmail.com

Website:https://goodthca.com